SHIPPING & Returns

Domestic & international shipping

At JuJu’s! we deliver to anywhere in the UK using Royal Mail’s standard delivery option.  We aim to get your purchase to you within 3 to 5 working days from the date your order is placed.

UK delivery costs are £3.99 per order, with free delivery for orders over £50.

For International Shipping, please contact us at Jujuscustomerservices@hotmail.com in advance of your order. We will review the location and the additional costs associated before confirming delivery is possible.

returns & exchanges

We’re sure that you’ll love your purchase but, if you are not completely satisfied, we will be happy to give you a full refund of the item price minus the postal charge. 

All you need to do is email Jujuscustomerservices@hotmail.com to notify us of the return including your order number within the title. Products should be returned to us in their original condition within 14 days of your order being purchased. To complete your return, we require a receipt or proof of purchase.

Return Address: JuJu’s! 131a High Street, Hornchurch, RM11 1TX

Please note, customers are responsible for return postage costs. Refunds will be issued once the goods have been received back at the head office.

All items purchased in SALE will be refunded with an Online Gift Voucher. This includes all Black Friday and Cyber Monday Sale Items.

Gift Cards & Downloadable software products are non-refundable.

contact us

For all enquires please contact: Jujuscustomerservices@hotmail.com We always aim to respond to all enquires within 48 working hours.